Ticket Sales
Tickets purchased through Zauk are valid only for the event, date, and admission type identified at the time of purchase. Tickets may not be duplicated or fraudulently reproduced.
Refund Policy
Unless otherwise stated on the event page, ticket sales are final and non-refundable. If Zauk cancels an event, ticket holders will receive a refund of the ticket purchase price. If an event is postponed or rescheduled, purchased tickets will remain valid for the rescheduled event. Zauk may provide additional refund options depending on the circumstances.
Event Changes
Event times, performers, programming, seating arrangements, and other event details may be modified when reasonably necessary. Material changes will be communicated to ticket purchasers using the contact information provided with their order.
Admission
Zauk and the venue reserve the right to refuse admission or remove guests who create a safety issue, disrupt the performance, harass others, damage property, or fail to comply with reasonable venue rules.
Photography and Recording
Zauk events may be photographed, filmed, or recorded. By attending an event, attendees acknowledge that they may appear incidentally in photographs or recordings used to document and promote Zauk and its events. Guests with specific concerns may contact Zauk before the event.
Personal Recording
Personal photography and short personal video recordings are permitted unless otherwise announced at the event. Professional recording, commercial filming, or recording substantially all of a performance requires prior permission from Zauk.
Liability
Guests attend Zauk events at their own risk and are responsible for their personal belongings. Nothing in these Terms is intended to waive rights or liabilities that cannot legally be waived.
Payments
Payments may be processed by third-party payment providers such as PayPal. Use of those services may also be governed by the payment provider’s terms and privacy practices.
Contact
Questions regarding tickets, these Terms, or an event may be sent to zaukmusic@gmail.com.